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Support Information
For support please
call in the first instance (03)
9497 5507 or Fax (03)
9497 5530.
Please make sure to quote your login name or your account ID.
In circumstances where you are prompted to leave a message, speak
clearly and leave your full name and telephone number in order for
us to return your call promptly.
Please
take note of our support hours. Onsite support is a callout support
as per our customer agreement. If the call is unanswered and you are
prompted to leave a message we may return your call for support at
anytime within the 24 hour period. Email support is considered the
quickest form of support.
Monday to Friday 24 Hours
Saturday, Sunday
& Public Holidays 24 Hours
Should you request support by
email please click HERE
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